Frequently Asked Questions

We offer standard (3–7 days), express (1–3 days), and local delivery options. Free shipping is available on qualifying orders. All shipments include tracking for your convenience.

Emulsions are water-based paints with higher durability, smoother finish, and better washability. They’re ideal for long-lasting interior and exterior walls.

Distempers are more basic paints made with chalk, lime, and water. They’re less durable, offer a matte finish, and are suitable for low-cost or temporary applications.

Yes, most ink and common stains can be washed off with the right cleaning method. For washable surfaces like walls painted with emulsion, gentle scrubbing with mild soap and water usually works. On fabrics or pet accessories, stain removers or detergents may be required. Always test on a small area first.

It’s not recommended to apply most products — especially paints, adhesives, or surface treatments — during the rainy season, as humidity and moisture can affect drying, bonding, and overall performance. Always check the product label for specific weather guidelines.

Delivery usually takes 3–7 business days with standard shipping and 1–3 business days with express shipping. Local deliveries may arrive even sooner. You’ll receive a tracking link once your order is shipped!